15-minute care visits — one year on
10 January 2017
by Natasha Jetha
At least 34 councils in England admit they continue to commission 15-minute visits for personal care, despite official guidance saying they shouldn’t do so.
'I wish the government would listen': Meet the older couple feeling neglected by 15-minute social care visits: http://bit.ly/2iVwwT3
Posted by ITV News on Monday, 9 January 2017
Our Make Care Fair campaign asks councils to put an end to commissioning 15-minute care visits for support with personal care – that’s things like washing, dressing and eating.
Flying care visits are hugely distressing for disabled people who receive them. A visit this short can often leave someone forced to choose between having a cup of tea and going to the loo. That’s a choice no-one should ever have to make.
With the help of the public, our campaign has had some big successes already. In April 2015 the Care Act came into force, and with it came guidance that councils shouldn’t commission short visits for personal care. Following this, a number of councils stopped commissioning flying care visits.
However, our most recent research found at least 34 councils admitted they continue to commission 15-minute visits for personal care.
In total, we found at least 30,000 disabled and older people in England are still receiving 15-minute home care visits. Half of these people live in the 34 council areas which admit to still using 15-minute care visits for tasks such as washing, dressing and eating.
We think it is unacceptable that inappropriate short care visits are still being commissioned by councils. Most of us need at least 40 minutes to get up, washed, dressed and to have some breakfast in the morning. Visits as short as 15 minutes are undignified and unfair.
That’s why it’s vital that councils who continue to commission these visits make it a priority to review their behaviour. At the same time, the government must take responsibility to adequately fund the system so that councils are not forced to ration vital care.
Take action: support our campaign by writing to the care minister to ask him to put a stop to rushed care visits.
Natasha Jetha is a policy and research officer at Leonard Cheshire Disability.