We believe that all websites should be accessible to disabled people and that, of course, includes our own.

We are actively working to ensure that everyone can access our website, regardless of technology or ability. This includes people with visual, hearing, mobility and cognitive impairments as well as people using newer technologies.

What are we doing?

We’ve used the Web Content Accessibility Guidelines (WCAG 2.1) to help make our website a positive place for everyone. The guidelines explain how to make web content more accessible for disabled people and user friendly for everyone.

How are we doing?

We've worked hard on our website and believe we've achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please contact us.

Web standards and technologies

This website has been built to conform to W3C standards for HTML and CSS.


We add accessibility tags to PDF documents and strive to make all documents as accessible as possible. If you experience any problems accessing documents on our website please contact us.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of our website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you encounter an issue not listed below.

  • Heading structure on the volunteering pages

There are several headings on the Volunteering pages are not highlighted as headings in the code of the page. As such the hierarchy of those pages may not be as clear for people using assistive technologies. We will address this issue within the coming weeks.

  • HTML Validation

Some pages of the website do not use valid HTML. We are working alongside our development agency to address these issues, but believe they should not prevent anyone from accessing the content on our website at present.

  • PDF documents

Some PDF documents on the website may not be tagged appropriately and as such may be difficult for people using assistive technologies to comprehend. We are working hard to improve the accessibility of our PDF documents, please contact us if you have any difficulty accessing these types of documents.

Conformance date

This accessibility statement was updated on 16 April 2019.