Getting a Wheelchair in the UK: Guide to NHS Wheelchair Services for Disabled Adults. Part 2

In part 2 we will explore more information about getting a wheelchair. This covers aftercare, insurance and country-specific information (for England, Scotland, Wales and Northern Ireland). It also covers other sources of support beyond the wheelchair service.

In part 1 of the guide, we found out the essential details of the NHS Wheelchair Service. (We looked at who qualifies for support, wheelchair service assessments, seating assessments and funding.)

Setting Up Your Wheelchair

If you receive a wheelchair from an NHS Wheelchair service, they will set it up to meet your needs. They can give you information and training. They can show you how to use it and answer questions.

Aftercare: Repair and Maintenance

If you receive a wheelchair from the Wheelchair Service, it's simple. The service can provide free repair and maintenance . This applies if you have a standard wheelchair budget or a personal wheelchair budget.

If you buy a wheelchair privately (without a budget from the Wheelchair Service), it's different. You then become responsible for repair and maintenance. 

Aftercare: Reviews of your wheelchair and your seating

The Wheelchair Service can provide ongoing support and reviews as needed. You will need to contact them requesting appointments.

Wheelchair Insurance

Wheelchair insurance is important, whether you have an NHS wheelchair or not. Consider purchasing wheelchair insurance to cover things like: accidental damage, theft, and incidents where someone else was in the wrong (third-party liability).

If you have questions, speak to the wheelchair service.