Our executive team

Our executive team — led by Chief Executive Neil Heslop, are responsible for the day to day running of our charity.

Neil Heslop, Chief Executive

Neil became our CEO in 2016. He lost his sight aged 21 and is a law graduate from Newcastle University. Highlights of his work include:

  • Co-founder of the charity Blind in Business, serving as a Trustee from 1992 to 2018.
  • Advisor to the UK Government on the introduction of the Disability Discrimination Act.
  • Co-Chair of the Disability Charities Consortium comprised of the eight largest disability charities. Their work promotes the rights and interests of 13 million people with disabilities in the UK.

With 25 years in business, Neil held senior leadership roles in the telecoms industry in North America and Europe. He was Head of Strategy and General Manager of Retail and online at O2 and CEO of Cincinnati Bell Wireless and Director of CTIA the Wireless Association. 

In 2002 he was awarded the OBE for services to British Telecommunications and charity. He holds an MBA from Cranfield School of Management and a Diploma in Marketing from the Chartered Institute of Marketing.

Neil Heslop

Andy James, Chief Financial Officer

Andy is a Fellow of the Chartered Institute of Management Accountants. He spent the first half of his career in finance roles in IT, Telecoms and Manufacturing. His financial experience ranges from a start-up to US-based global telecoms company, Avaya.

In 2004 he made a conscious decision to move to the not-for-profit sector. He joined the health and social care charity Turning Point, which works across substance misuse, mental health and learning disability.

He worked for a year as Interim Finance Director at Alzheimer’s Society. Andy joined us in December 2017.

Andy James

Kate Burt, Executive Director Marketing and Fundraising

Kate joined us in April 2017. The majority of her career has been in the third sector in fundraising and marketing roles. UK charities Kate has been involved with include The Variety Club, The Prince’s Trust and international sports NGO Right To Play.

In 2012 she took time out from the charity sector to run the sport of rowing during the London Olympic and Paralympic Games.

Kate Burt

Hugh Fenn, Executive Director UK Care Service 

Hugh joined us in November 2016 from a senior role in social housing. He took on the strategic and operational leadership for UK services.

Hugh has held a number of senior roles in the aviation and hospitality sectors. He has always focused on multi-site management and delivery of exceptional customer service.

Hugh Fenn

Tiziana Oliva, Executive Director International

Tiziana oversees our international work. She holds an MA in human rights and has enjoyed a successful career in international development. She has worked all over the world including Africa, Asia, Latin America and Eastern Europe.

She joined the charity from VSO’s executive team. Her position as director gave her responsibility for operations in over 20 countries and several regional hubs.

She has also worked in senior leadership roles in Merlin and CARE International. Tiziana has worked on humanitarian interventions, long term recovery and development programmes in the field.

Tiziana Oliva

Laura Crandley, Executive Director Partnerships

Laura joined us in October 2016 and took up her current role in April 2017. She is responsible for our corporate and voluntary sector partnerships, volunteering and our UK skills, confidence and employment programmes.

Laura has a background in finance where she held senior positions in both the private and voluntary sector for 20 years. She has a particular interest in supporting individuals to gain the skills to achieve their potential and influencing employers to be truly inclusive.

Laura Crandley

David Jessop, Executive Director People

David joined us in August 2016. Prior to joining the charity, he held a number of senior roles within third sector and commercial organisations, including The Royal British Legion Industries, Rathbone UK and Harrods Limited.

David has a special interest in tackling social disadvantage and is a former board member of ERSA, the Employment Related Services Association.

David Jessop

Jon Petty, Executive Director Technology

Jon joined us in January 2017 and is responsible for our technology operations and promoting the use of cutting-edge assistive technology for people with disabilities.

Jon previously held senior operational and commercial roles in the retail, gaming and telecoms industries for more than twenty years. Jon is passionate about the potential digital technology offers to improve lives.

Jon Petty