How to apply for direct payments

If you are interested in direct payments, speak to your local social services department to request an assessment. The social services representative should talk to you about a direct payment option when they carry out the assessment.

Before the assessment, it is a good idea for you to think about how much assistance you need. You could start to keep a record every day of what you find difficult and what you need assistance with. Work out how long you think a personal assistant would need to help you with each task. This will help in discussions with social services.

You can change your mind about receiving direct payments at any time. You can ask to have your direct payment reviewed if you feel that your needs have changed.

Support service contact details

Leonard Cheshire Disability
Direct Payment Support Scheme 
21a Churchyard 
Herts SG5 1HP

Our service offers recipients of direct payments in Hertfordshire ongoing support and advice with the management of their direct payment

Hertfordshire Local Authority contact details

Hertfordshire Health & Community Services (HCS Adults)

  • Customer services: 0300 123 4042
  • Text phone: 0300 123 4041 (for deaf and hearing impaired people only)

Hertfordshire Children's Services team

  • Customer services: 0300 123 4043
  • Text phone: 0300 123 4041 (for deaf and hearing impaired people only)