Margaret's story

Margaret HooperMargaret Hooper worked within the banking sector for many years and after a break to raise her family found her health had deteriorated.

Margaret was recently diagnosed with osteoarthritis.

Following a referral from the Bank Workers Charity (BWC), Margaret’s Leonard Cheshire client support advisor supported her with a successful application for Personal Independence Payment (PIP) giving her £94 extra per month.

This extra money has helped Margaret purchase walking aids and it also means she can put the heating on more regularly without worrying about the bills.

A blue badge has allowed her to get out in the community more frequently.

She experiences less pain on a daily basis because the distances she now has to walk are reduced.

‘Leonard Cheshire Disability gave me the tools and confidence to apply for PIP, the Blue Badge, and appeal against an initial Blue Badge refusal.

‘There were many times I could have given up but regular telephone conversations helped with my level of anxiety and stress.

‘Information and support provided has been excellent, and increased my confidence in managing my affairs and improved my emotional wellbeing.

‘My interactions with Leonard Cheshire have been professional, helpful, informative and reassuring.’ — Margaret

If you are interested in receiving support from Leonard Cheshire Disability and are part of the banking community, please apply by contacting the BWC helpline on 0800 023 4834.

You can also visit the BWC website for more information on eligibility criteria.