Response to TfL's prosecution of a minicab driver for refusing to take an assistance dog
8 May 2017
In response to Transport for London (TfL) successfully prosecuting a minicab driver for refusing to take an assistance dog, our chief executive Neil Heslop said:
‘These prosecutions are welcome and send a strong message that discrimination by minicab drivers against disabled people won’t be tolerated.
‘Minicabs can be a crucial option for many disabled people and I know as a guide dog owner sometimes unscrupulous drivers try to charge extra, refuse to stop, or won’t take assistance dogs — despite this being illegal.
‘We need to consign these kind of practices to a bygone age. All drivers need to be aware of the law and how to best support disabled passengers.’
For further enquiries please email Claire Farrell or call 020 3242 0204.