Leonard Cheshire Disability's response to the LGO's Annual Review of Adult Social Care Complaints 2014/15

12 November 2015

Responding to the Local Government Ombudsman Annual Review of Adult Social Care Complaints 2014/15 to be published on the 12 November 2015, Leonard Cheshire Disability’s campaigns director, Andy Cole, said:

‘The rise in complaints about adult social care not only means that more people are coming forward to report inadequate services and assessments, but it is also a clear signal that the care system is struggling.

‘Whether it is flying 15-minute personal care visits or lengthy delays in adapting homes, reductions in council funding are having a very real impact on tens of thousands of disabled and older people who cannot access the essential support they need.
‘Thousands of disabled people are depending on the chancellor to address the challenges in social care funding in this month’s Spending Review. We remain confident that he will.’

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