Comment on continued commissioning of 15-minute care visits

29 January 2016

Leonard Cheshire Disability chief executive Clare Pelham comments on the continued use of 15-minute care visits:

‘We’re very concerned that many councils are still commissioning flying care visits — often 15 minutes or even less — to deliver essential personal care such as washing, dressing and eating.

‘These rushed visits are simply not long enough to provide dignified support to disabled and older people, leaving many facing impossible choices such as using the toilet or having a cup of tea.

‘We urge councils to follow government guidance which clearly says that 15 minutes is never enough for personal care.

‘After more than three years campaigning on this issue, we know there is still a long way to go before everyone receives the kind of care we all expect for those we love.’

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