A day in the life of a support worker

31 March 2015

Jonathan Ssetumbaby Jonathan Ssetumba

I've been working as a support worker for Leonard Cheshire Disability for a year. I love my job and wouldn’t change it for the world.

No two days are the same and I spend quality time with people I am lucky enough to work with. For some the clients I am one of the few people they see that day so I always make time to talk. In fact, that is one of my favourite parts of the job.

I am fascinated by stories from the war and inspired by people’s bravery and personal experiences.

I work at Gwynneth Morgan Resource Centre, a lifeline service in Wandsworth which enables older and disabled people to get together, socialise and take part in activities.

My day starts in the minibus when we go and pick up our clients. For many, the much-loved centre is their only connection with the outside world, so transport is vital.

If someone is unwell or unable to attend, we will always call them later that day to see how they're doing and check that they're safe. I genuinely care about the people we support at Gwynneth Morgan — they depend on me and trust me, which is a privilege.

Jonathan helping a client use a computerEach day brings a different routine, so there is no typical start. I might help someone to use a computer so they can keep in touch with loved ones, read the news to a client, or provide support to a disabled person who wants to go out for lunch or visit the park.

We also host reminiscence workshops, where we look at an old photo and everyone talks about what it means to them. This is an opportunity for someone to share their life experiences, such as serving in the armed forces or dancing the night away to music by Dame Vera Lynn.

I had no idea that care work would touch my heart as it has. Putting a smile on someone’s face makes me happy and when this happens I know I have had a good day.

I make a real difference to people’s lives and I believe that’s what care work should be about.

We've recently launched ‘Skills to Succeed’ in Wandsworth. The traineeship programme is for young disabled people 16–24 who want to pursue a career in care work.

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