FAQs for Cycle Together
Beginner to cycling or worried about something? If you would like to know more about how Cycle Together works, we have answered some frequently asked questions below to help you prepare for the big day.
- Do I need insurance?
- Are spare parts available for my bike?
- What happens if I get lost or get into difficulties on the day?
- How long do I have to complete the ride and what happens if I can't complete the distance?
- Do I need to wear a cycle helmet?
- Can I take part in an adapted or alternative bike?
- Can I hire a bike, or do I need to bring my own?
- How old do I need to be to take part?
- What facilities are available?
- Who can enter?
- How do I enter?
- What do I get when I enter?
- What happens next?
- Can I register on the day of the ride?
- What happens if I have a medical problem on the ride?
- What happens if I have a mechanical problem on a ride?
- What happens if I want to retire from the ride?
- Do I have to raise a minimum amount of sponsorship?
- Can I raise sponsorship for a charity other than Leonard Cheshire Disability?
- Can I get a refund on my entry fee?
- Can I transfer my entry to someone else?
- Can I change my start time to ride with a friend?
- I signed up for the 100 mile ride but want to change to the one of the shorter rides (50/20/10 mile) (and vice-versa)
- What if the weather's bad?
Do I need insurance?
We recommend that you have appropriate cover for you and your bike.
Are spare parts available for my bike?
Yes, basic spare parts for most common bikes at the start/finish. Spares are chargeable.
What happens if I get lost or get into difficulties on the day?
On the day you will be given a contact number for our ride control, who will help with any issues.
How long do I have to complete the ride and what happens if I can't complete the distance?
The 10-mile riders have until 1pm to complete the ride. The 20-mile riders have until 2pm to complete the ride. The 50-mile rider have until 3.30pm to complete the ride and 100-mile riders have until 6pm.
Please note that riders who are still on the route after this time can continue at their own discretion. Very slow riders may be picked up, if they desire.
Do I need to wear a cycle helmet?
As the cycle takes place on open roads and is a British Cycling registered event, wearing a helmet is a requirement.
Can I take part in an adapted or alternative bike?
Disabled riders are welcome to take part in all distances, on handcycles, tandems, trikes or adapted cycles.
Can I hire a bike, or do I need to bring my own?
You will need to bring a bike with you.
If you would like to hire a recumbent cycle, trike, four-wheeled bike or handcycle, please send us a message and we can point you in the right direction.
How old do I need to be to take part?
There is no lower age limit but if you are under 16 you must be accompanied by an adult.
If you are aged 16 or 17, you will still need parental consent to take part but do not need to be accompanied by an adult.
What facilities are available?
Ample free parking will be available at the start/finish. Your belongings/valuables should be locked in your car or carried with you. Toilets are available at the start/finish area and at each feed station.
Who can enter?
There is no lower (or upper!) age limit for any of the rides. However, for riders under 18, the following conditions must be met:
- Riders must present a completed and signed parental consent form at registration on the day of the sportive. The parental consent forms will be sent via email to riders once they have entered.
- It is the responsibility of the parent/guardian who signs the parental consent form to be satisfied that the ride entered is within the physical capability of the young rider.
- Riders under the age of 16 must be accompanied on the ride by a parent or guardian
How do I enter?
Cycle Together 2016 entry is now open!
There are several ways you can enter Cycle Together:
We can accept applications over the phone. Just call Fiona on 020 3242 0239 and she will be happy to help.
What do I get when I enter?
This is what you get when you enter:
- GPS mapping and download.
- Fully way marked route.
- Free food/drink at rest stops — high energy snacks and drinks.
- First Aid cover.
- Mechanical support — spare parts (tubes, cables etc) will be charged for.
- Recovery vehicles.
What happens next?
In order to keep costs down we will not be issuing rider numbers or sending out info by post so be sure to give us an email address that you have regular access to.
On successful purchase of a place, riders who register online will receive a confirmation email.
On the day all riders must sign in and collect your race number from registration. At registration, you will be asked to fill out the following details on the back of your race number: name, medical conditions and medication or allergies.
Can I register on the day of the ride?
Yes - although the entry fee is £5 higher on the day. Please ensure you register at least half an hour before your start time.
What happens if I have a medical problem on the ride?
All rides are covered by teams of qualified first-aiders. If you have an accident or feel unwell, or witness an accident or rider experiencing medical difficulties, simply call the emergency number shown on the back of your rider number and we'll direct a first-aider/ambulance to where you are. In the event of further medical assistance being needed, riders will be taken to the nearest available A&E department, as appropriate.
Riders requiring regular medication should bring their medicines with them. If you have any doubts about your fitness or ability to complete the ride, please seek medical advice in advance.
What happens if I have a mechanical problem on the ride?
To deal with simple punctures, we advise that all riders bring along a puncture repair kit or spare inner tubes and a pump. If you need further help, we provide a number of cycle mechanics - either mobile or static - to help with any problems. Just call the emergency number shown on the back of your rider number and we'll either direct a mobile mechanic to where you are or a pick up vehicle to relay you and your bike to the nearest static mechanic (typically situated at refreshment/feed stations stops). Most problems with brakes, tyres, pedals and chains can be dealt with at the roadside.
The service is free but a charge will be made for any replacement parts needed. If your problem cannot be resolved by the mechanic, you and your bike will be relayed back to finish point.
What happens if I want to retire from the ride?
Riders who unable to complete the ride, for whatever reason, can call the emergency number shown on the back of their rider number and we'll direct a pick up vehicle to relay you and your bike to the finish.
Do I have to raise a minimum amount of sponsorship?
All the money raised, including the entry fees, will go to helping disabled guests and their carers enjoy a holiday at Park House, the Leonard Cheshire Disability hotel at Sandringham (or one of our other facilities, if specified).
We would also be grateful for any extra donations you can raise. Just £10 would pay for an afternoon outing for one of our disabled guests, £50 would fund a singer/pianist during dinner, £100 would cover an afternoon's entertainment from a local music/drama group and £250 would help finance a week's stay at Park House for just one disabled person who would otherwise not be able to afford this.
Can I raise sponsorship for a charity other than Leonard Cheshire Disability?
No, this ride is exclusively organised for the charity Leonard Cheshire Disability.
Can I get a refund on my entry fee?
Entry fees are non refundable.
Can I transfer my entry to someone else?
Sorry, registrations are not transferable and not refundable.
Can I change my start time to ride with a friend?
The start times are a guide only – you do not need to inform us if you wish to change your start time.
I signed up for the 100-mile ride but want to change to the one of the shorter rides (50-/20-/10-mile) or vice versa
No problem - please send us a message to arrange this. Please note we do not give refunds if you opt for a shorter distance on the day, and would appreciate you paying the extra on the day if you choose to go for a longer distance.
What if the weather's bad?
The event will still go ahead — we suggest that you keep an eye on the weather forecast and pack for all eventualities: sun cream, hat or waterproofs! If the weather becomes so bad that it is dangerous for participants, the event may be stopped or cancelled.