Telephone Befriender


We are currently looking for volunteers to make weekly contact with a paired client, to prevent social isolation under current Covid restrictions.


Homebased | Northern Ireland

Time commitment

Preferably 30 mins weekly, but can be flexible.


Charlie uses a laptop

Role description

Key Activities to include:

  • Making weekly phone calls to clients
  • Engage in meaningful conversation in order to combat social isolation and loneliness
  • Establish a professional friendship with clients
  • Provide a listening ear
  • Provide reassurance and support
  • Reporting to CVC if any needs arise

Key skills needed:

  • Good listening and communication skills
  • Enthusiastic and positive approach
  • Reliable
  • Friendly
  • Good understanding of confidentiality
  • Willing to work within the organisation's policies and procedures

Requirements of role

  • Access NI
  • Reference checks
  • Full volunteering training