Digital Buddy volunteer

Summary

We are looking for a number of volunteer digital buddies to support our service users in Scotland.

Location

Homebased

Time commitment

Ideally a minimum of 1 hour per week for 3 months. Days/times are flexible.

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Stephen on skype

Role description

Key Activities to include:

  • To help clients set up and get started with their tablet or laptop
  • Provide ongoing support by video call, phone or email
  • Support clients to learn digital skills, such as making video calls, web browsing, using email and social media
  • Encourage clients to feel confident in using technology

 

Key Skills needed for this role:

  • Over 18 years old
  • Confident IT user, familiar with tablets and PC
  • Excellent listener, interested in other people and what they want to learn
  • Good communicator, able to adapt to the pace and skills of the client
  • Friendly, patient and encouraging

Opportunity highlights

Requirements for the role include:

  • PVG
  • 2 references
  • Induction
  • Training on providing support remotely
  • Accessibility and adaptive technology training