Digital Buddy volunteer
Summary
We are looking for a number of volunteer digital buddies to support our service users in Scotland.
Location
Homebased
Time commitment
Ideally a minimum of 1 hour per week for 3 months. Days/times are flexible.
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Role description
Key Activities to include:
- To help clients set up and get started with their tablet or laptop
- Provide ongoing support by video call, phone or email
- Support clients to learn digital skills, such as making video calls, web browsing, using email and social media
- Encourage clients to feel confident in using technology
Key Skills needed for this role:
- Over 18 years old
- Confident IT user, familiar with tablets and PC
- Excellent listener, interested in other people and what they want to learn
- Good communicator, able to adapt to the pace and skills of the client
- Friendly, patient and encouraging
Opportunity highlights
Requirements for the role include:
- PVG
- 2 references
- Induction
- Training on providing support remotely
- Accessibility and adaptive technology training